Shipping policy

 Shipping costs are listed below:

COUNTRY	ORDER BELOW €70	ORDER ABOVE €70	EXPECTED DELIVERY TIME
Austria	7,00€	2,99€	3 - 4 working days
Belgium	7,00€	2,99€	3 - 4 working days
Bulgaria	9,00€	3,99€	3 - 4 working days
Croatia	9,00€	3,99€	4 – 5 working days
Czech republic	4,50€	FREE	2 - 3 working days
Denmark	7,00€	2,99€	3 - 4 working days
Estonia	7,00€	2,99€	3 - 4 working days
Finland	9,00€	3,99€	3 - 4 working days
France	6,50€	2,99€	3 - 5 working days
Germany	3,50€	FREE	2 - 3 working days
Greece	9,00€	3,99€	4 - 5 working days
Hungary	7,00€	2,99€	3 - 5 working days
Ireland	10,50€	3.99	3 - 5 working days
Italy	8,00€	3.99€	3 - 4 working days
Lithuania	4,00€	FREE	3 - 4 working days
Luxembourg	7,00€	2,99€	4 - 5 working days
Netherlands	7,00€	2,99€	2 - 3 working days
Poland	3,00€	FREE	1 - 2 working days
Portugal	9,00€	3,99€	3 - 4 working days
Romania	9,00€	3,99€	4-5 working days
Slovakia	4,00€	FREE	2 - 3 working days
Slovenia	9,00€	3,99€	3 - 5 working days
Spain	8,50€	3,99€	4 - 5 working days
Sweden	8,50€	3,99€	3 - 5 working days
Latvia	7.00€	2,99€	3 - 5 working days
Cyprus	35.50	35.50	4-5 working days
Malta	35.50	35.50	4-5 working days

 

EU orders will be shipped via our preferred courier which is currently DPD (with the exception of Germany where orders will be shipped via DHL and GLS for Spain and Portugal).

 

UK Shipping

For shipping to UK including Northern Ireland, Isle of Man, Channel Islands, Switzerland & UAE please visit: www.vivolife.co.uk.

 

USA Shipping

For shipping to USA please visit our USA website www.vivolife.com

 

Delivery Terms:

Orders received before 1.00pm Monday to Friday will be dispatched same day excluding, bank holidays. Orders received after this time will be dispatched the next working day. Where there is a delay in the supply of goods we will advise you as soon as practically possible.

Orders will be sent to the delivery address that you submitted at checkout. We cannot be held responsible if that delivery address is incorrect.

Please note that we cannot deliver to PO boxes.

 

What if I’m not home?

To guarantee delivery we recommend someone is at home on the day you select for delivery.  The carrier will notify you via SMS or email of the expected delivery date.

When no one is available to accept your delivery a card will be left letting you know that your courier tried to deliver it.  On the card will be instructions on the other options available, including redelivering at a different time and date, redelivering to a neighbour/leave safe, and collecting from your local collection point. These options will vary depending upon the carrier used.

 

Damaged products

Whilst we try very hard to deliver our item to you in perfect condition, in the event that it does arrive damaged we will replace it for you, free of charge.

 

To report a damaged product please email us at hello@vivolife.eu