Delivery

Europe

 Shipping costs are listed below:

COUNTRY

ORDER BELOW €60

ORDER ABOVE €60

EXPECTED DELIVERY TIME

Austria
4,99
1,99€ 3 - 4 working days

Belgium

5,50€

Same

3 - 4 working days

Bulgaria

6,99€

Same

3 - 4 working days

Croatia

10,59€

Same

4 – 5 working days

Czech republic 4,50 Same 2 - 3 working days

Denmark

5,99€

Same

3 - 4 working days

Estonia

13,85€

Same

3 - 4 working days

Finland

8,90€

Same

3 - 4 working days

France

3,99€

1,99€

3 - 5 working days

Germany 2,99 FREE 2 - 3 working days

Greece

10,45€

Same

4 - 5 working days

Hungary

7,75€

Same

3 - 5 working days

Ireland

 10,50

Same

 3 - 5 working days

Italy

3,99€

1.99€

3 - 4 working days

Lithuania

13,85€

Same

3 - 4 working days

Luxembourg 6.50 Same  4 - 5 working days

Netherlands

2,99€

FREE

2 - 3 working days

Poland

2,75€

FREE

1 - 2 working days

Portugal

5,55€

Same

3 - 4 working days

Romania

8,85€

Same

4-5 working days

Slovakia

3,85€

Same

2 - 3 working days

Slovenia

7,50€

Same

3 - 5 working days

Spain

4.99€

Same

4 - 5 working days

Sweden

5,99€

2,99€

3 - 5 working days

 

*Please note: Due to related regulations COVID-19, all couriers may experience delivery delays of up to 5 working days. Furthermore, our couriers currently offer contactless delivery, which does not require a signature.

 

EU orders will be shipped via our preferred courier which is currently DPD (with the exception of Germany where orders will be shipped via DHL and Envialia for Spain).

 

UK Shipping

For shipping to UK including Northern Ireland, Isle of Man, Channel Islands, Switzerland & UAE please visit: www.vivolife.co.uk.

 

USA Shipping

For shipping to USA please visit our USA website www.vivolife.com

 

Delivery Terms:

Orders received before 1.00pm Monday to Friday will be dispatched same day, orders received after this time will be dispatched the next working day. Where there is a delay in the supply of goods we will advise you as soon as practically possible.

Orders will be sent to the delivery address that you submitted at checkout. We cannot be held responsible if that delivery address is incorrect.

Please note that we cannot deliver to PO boxes.

 

What if I’m not home?

To guarantee delivery we recommend someone is at home on the day you select for delivery.  The carrier will notify you via SMS or email of the expected delivery date.

When no one is available to accept your delivery a card will be left letting you know that your courier tried to deliver it.  On the card will be instructions on the other options available, including redelivering at a different time and date, redelivering to a neighbour/leave safe, and collecting from your local collection point. These options will vary depending upon the carrier used.

 

Damaged products

Whilst we try very hard to deliver our item to you in perfect condition, in the event that it does arrive damaged we will replace it for you, free of charge.

 

To report a damaged product please email us at hello@vivolife.eu