Delivery

Europe

 Shipping costs are listed below:

COUNTRY

ORDER BELOW €60

ORDER ABOVE €60

EXPECTED DELIVERY TIME

*Austria
€6.50
Same 3 - 4 working days

Belgium

€5,50

Same

3 - 4 working days

*Bulgaria

€6.99

Same

3 - 4 working days

*Croatia

€10,59

Same

4 – 5 working days

Czech republic €4,50 Same 2 - 3 working days

Denmark

€5.99

Same

3 - 4 working days

Estonia

€13,85

Same

3 - 4 working days

Finland

€8,90

Same

3 - 4 working days

France

€3,99

€1,99

3 - 5 working days

Germany €4.00 Same 2 - 3 working days

Greece

€10.45

Same

4 - 5 working days

Hungary

€7.75

Same

3 - 5 working days*

*Italy

€3,99

€1.99

3 - 4 working days

Lithuania

€13,85

Same

3 - 4 working days

Luxembourg €6.50 Same  4 - 5 working days

Netherlands

€2,99

FREE

2 - 3 working days

Poland

€2,75

FREE

1 - 2 working days

*Portugal

€5,55

Same

3 - 4 working days

Romania

€8,85

Same

4-5 working days

Slovakia

€3,85

Same

2 - 3 working days

Slovenia

€7,50

Same

3 - 5 working days

Spain

€4.99

Same

4 - 5 working days

Sweden

€5,99

€2,99

3 - 5 working days


*Please note, at the moment we cannot ship to certain areas and other areas have restrictions/large delays, please see these listed here.

Due to re-introduced border controls our EU deliveries are currently subject to minor delays in transit. Please allow an additional 4-5 days for your delivery to arrive. If your order cannot be shipped due to this you will be notified.


UK Shipping

For shipping to UK, Switzerland, Isle of Man, Ireland, Jersey, Gurnsey, UAE please visit: www.vivolife.co.uk

USA Shipping

For shipping to USA please visit our USA website www.vivolife.com

Delivery Terms:

  • Orders received before 2.00pm Monday to Friday will be dispatched same day, order received after this time will be dispatched the next working day. Where there is a delay in the supply of goods we will advise you as soon as practically possible
  • Orders will be sent to the delivery address that you submitted at checkout. We cannot be held responsible if that delivery address is incorrect.
  • Please note that we cannot deliver to PO boxes. (There are some delivery restrictions on where we can deliver and these will be given to you on request.)

What if I’m not home?

You can enter comments for the delivery driver during checkout with instructions of where to leave your delivery. To guarantee delivery we recommend someone is at home on the day you select for delivery.
When no one is available to accept your delivery a card will be left letting you know that your courier tried to deliver it. An attempt will then automatically be made to deliver it to you on the next working day.
On the card will be instructions on the other options available to collect your parcel, including redelivering at a different time and date, redelivering to a different address, and collecting from your local post office.

Damaged products

Whilst we try very hard to deliver our item to you in perfect condition, in the event that it does arrive damaged we will replace it for you, free of charge.

To report a damaged product please email us at hello@vivolife.eu.

Returns:

If you decide you do not want any item in your order then you can return it to us within 30 days provided that it is un-open and in the same condition in which it arrived. We will issue you a full refund for the item or an exchange. (Please note that you will be responsible for the cost of returning the item if it is not faulty).

If you receive any items that are damaged or faulty then we will issue a replacement product free of charge.

To return a product please email hello@vivolife.eu.